Welcome to Mission Valley Pet Clinic
Your Veterinarian in San Diego, CA Call us at (619) 281-2934
It has come to our attention that the mass email we sent out to our clients on Sunday did not reach everyone so we are reposting it here. Saturday evening we were informed that one of our employees tested positive for Covid-19. In order to adhere to quarantine restrictions we had to close our doors for at least 1 week to encompass the 14 day quarantine as this employee has already been out sick for 1week. We have also been experiencing difficulties with our phones which we are frantically working to fix.
We appreciate your patience while we try to navigate these difficult times. This is a new experience for everyone and we are doing our best to work through it.
We are answering phones between 10:00am and 3:00pm today through Friday.
Our plan is to reopen April 6th.
March 29, 2020
Dear Everyone, As you know, we have been open and seeing clients that need treatment for their ill pets. We have been coming out to your cars, wearing masks and gloves. We have just had our first positive test result for Covid-19 come back for one of our employees. This individual is recovering and doing well. In light of this, the hospital will be closed until Monday, April 6th, which will cover a 15-day period from the last symptomatic person on staff. It will be 3 weeks from the time our co-worker who tested positive was at work. Testing was not available for this individual until this week. As you know, unless the doctor believes that you are close to being admitted to ICU, testing is unavailable. We have repeatedly requested that our sick employees be tested and were told there were no tests available. Therefore, we have abided by the 14-day quarantine recommended by the CDC for any employee with symptoms. We are relieved and thankful that the 3 individuals are recovering and almost better! Our staff is an incredibly dedicated, group who are passionate about the wellbeing of your pets. To continue to protect the health of our staff as well as our clients, we have taken these measures and will close the hospital so that all staff have a 14 day quarantine period from the time all people in question were at work. When we reopen April 6th, please take your temperatures before coming to the hospital. We take our temperatures every morning before starting work. If you have been around anyone who has traveled anywhere in the previous 2 weeks, or have a sore throat, fever, can’t smell or taste, feel achy, please call our office and we can see what we do for your pet over the phone. Thank you for your support, we miss all of you! Be safe, stay healthy!
Helen Green, DVM Karen Klinger, DVM Josette Bevirt, DVM
San Diego Veterinarian | Mission Valley Pet Clinic
Phone (619) 281-2934 | Fax(619) 281-0379
4329 Twain Ave
San Diego, CA 92120